Returns & Exchanges

At Zouk, we strive to ensure you love your handcrafted, cruelty-free products, but if you are not entirely satisfied, we offer a seamless 7-day return and exchange policy. Our goal is to provide a hassle-free experience while maintaining the high quality and craftsmanship of our Indian-inspired fashion accessories.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal within 7 days of delivery and enter your order ID and email address to select the items you wish to return or exchange.

• 2.
  Quality Check Preparation

  Ensure the product is unused, in its original condition, and packed securely with all original tags and dust bags included to qualify for a refund.

• 3.
  Reverse Pickup

  Once your request is approved, we will arrange a free reverse pickup from your registered address within 2-3 business days.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 5-7 working days to your original payment method.